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While the site has so much awesome going on, the bonuses are a bit of a low point for me. To be more competitive, they need to step it up with a more substantial welcome bonus and add in many other potential promotions such as reload bonuses.
However, if you think that 7Sultans is the home for you, just make sure that you use these promotions to help you earn bonus cash and points while you play on the site.
Another thing that I investigated was the mobile compatibility of 7Sultans. Luckily, I discovered that 7Sultans does have a mobile-friendly site.
While I was pleased that they have a mobile-friendly website, I was a bit deterred by the game selection on the mobile platform. Unfortunately, not all of their games are available on mobile devices.
In general, it seems that one-third of all games are available on the mobile platform. However, that still leaves over different casino games for mobile customers to choose from.
This number of games is much more significant than what I typically see from other mobile online casinos. Something nice about the mobile website at 7Sultans is that it is very well designed.
I was able to move around the site like a pro from the first moment I logged in. While I wish they had a more considerable amount of their games on the platform, they still have many more games than most other sites.
Finally, I took some time to check out the customer service that 7Sultans brought to the table. Unfortunately, many people overlook this aspect.
This is an impressive feat! The first contact method that I tried out was their email support. To test this one out, I started by sending them an email with a handful of questions that I had.
I was delighted when I received a reply from them within a matter of a couple of hours, which is an excellent response time for email support.
I found the reply from their team to be professional, and it did answer all of my questions and concerns. During the rest of my review, I also emailed on numerous other occasions, and I received the same quality service and response each time.
After test driving their email support, I moved on to their live chat functionality. To access their live chat support, just click on the live chat link located in the bottom right-hand corner of any webpage.
When I tested it out, I was super happy with the speed of their replies and the quality of their help. These clients can utilize the sleek iMessaging functionality of their phone to get their questions answered.
I went ahead and tested out this method a couple of times during my review, and I was once again happy with the speed and quality of the assistance I received.
If iMessage is your preferred way to contact 7Sultans, you can reach them using the details below. Along with iMessaging support, 7Sultans also provides another simple way for people to use their phones to contact their support team.
Not surprisingly, their support was as stellar using this contact method as it has been with all of the other ones. Finally, your last way to reach 7Sultans is through the use of a telephone.
For me, I love using phone support whenever I have a crucial question or issue. I enjoy being able to speak with a live person on the other end of the line to work me through my problem.
When I called their customer service center, I was pleased with the fact that I was connected with a knowledgeable agent within a matter of seconds.
One of the remarkable things about their telephone support is that they provide it in a ton of different languages.
In total, 7Sultans delivers phone support in 11 different languages. This is excellent as it allows folks to receive assistance in their native tongue.
Outside of their impressive list of contact options, 7Sultans delivers in another way. Thanks to this, clients will be able to reach someone from their support team at any hour of any day.
Unfortunately, too many other online casinos have yet to adopt this high level of customer service. With around-the-clock multilingual support and five different contact methods, 7 Sultans has done everything possible to make sure that their team is there to help clients when help is needed.
As with every online casino, there are some great things about 7Sultans and some areas that could use some improvement.
As a whole, the things that 7 Sultans are doing great outweigh a couple of areas that need some focus.
My favorite parts of 7Sultans are their top-notch customer service, a vast collection of games, and their massive list of banking options.
From a needs-improvement perspective, there are just a couple of areas. The most prominent area lacking on their site is their bonuses section.
Here, they need to beef things up big time to give their clients more chances to score bonus funds. Honestly, I think that 7Sultans would make a great online casino home for the vast majority of people looking to play casino games online.
Yes, you can. If you skimmed over the section above relating to mobile compatibility, be sure to circle back and check that out.
Most notably, not all of their games are available on their mobile platform. All these games have been adapted or developed to smoothly run on the screen displays and processing power of mobile devices, so that they can perform optimally whenever you are playing them.
There are also various promotions and offers targeted towards mobile players. You simply cannot go wrong with 7Sultans. It's also compatible with all the latest smartphones and devices such as iPhone, Android, Windows phone, and Blackberry.
You can either access the 7Sultans mobile casino through your browser for instant play or download the casino app. Thanks to internationally renowned banking options, you can carry out transactions by choosing from the wide range of currencies available at the site.
Canadian players will be happy to know that they can choose the Canadian Dollar for transactions and use traditional banking methods such as credit and debit cards to make deposits at the site.
You're in great hands at 7Sultans Casino. However, due to the number of restrictions involved with these methods, most players opt to use other internationally accepted methods as shown below.
Neteller is an internationally renowned e-wallet through which Canadian players can make deposits and withdrawals at 7Sultans Casino. It is one of the most popular banking methods at the site because it is fast, secure and reliable.
Deposits are usually processed instantly while withdrawals can take up to 12 hours before being processed.
This is also another e-wallet popular with Canadian players at 7Sultans Casino. Just like Neteller, you can easily register and use this method without much hassle as it is internationally renowned and accepted across different countries.
Again due to its high security measures to protect its customers coupled with the fact that it only takes a few hours to process all the withdrawal payments requested through Skrill, most players prefer using it.
You'll be pleased to know that 7Sultans customer support services are readily available round the clock.
From the general information section, you can see that you can contact them through different channels, which include email, telephone or the live chat option.
Based on first-hand experience, the agents are friendly, very professional and won't stop until your problem at the site has been sorted out.
In addition to the aforementioned channels, there is a detailed FAQ page, which has exhaustive answers to some of the frequently asked questions at the site.
Whether you are having trouble with the banking section, how to open an account, or how to set up your mobile device among other problems, simply visit this page for help.
In fact, before you contact the customer support team, you are advised to visit the page. At 7Sultans Casino, they take your security seriously.
To verify that the information is true, you'll be required to upload a scanned copy of your ID and a copy of a utility bill. Take note that if 7Sultans notice any fishy activity from your account, they have the right to suspend or close down the account.
To avoid such a situation, you are advised to go through the Terms and Conditions and adhere to them to the letter.
Being licensed by the Malta Gaming Authority and being eCogra certifies, 7Sultans can guarantee fairness in their games.
All the games are generated by a random number generator, making all games fair and random to Canadian players. From this 7Sultans Casino review, it's clear that the site fits in great with our busy and modern lifestyle.
It doesn't matter if you enjoy playing from your office, home, at your local bar or conveniently on the move as you go about your daily activities, you can download and enjoy the games from wherever.
This casino also offers a variety of banking methods that are all safe and secure to use. Moreover, 7Sultan's world-class casino games have superb graphics and will immerse you in an unforgettable gaming experience.
In addition, the casino offers both weekly and monthly promotions offering real-world and casino-related giveaways. Players can enjoy a themed video slot with multiple features and huge jackpots, test their skills on the tables with a huge selection of table games from blackjack to baccarat and everything in between, and even join in the poker revolution with a selection of video poker titles.
The casino also offers a selection of progressive jackpots with jackpots totalling into the millions. Sign Up. Live Casino.